TECHNICAL WRITER
Product
Permanent
Full time
Longueuil
University degree in technical writing, communications, English, engineering, or a technical field
5 years
Summary
Forge your career in the world of motion!
With a focus on excellence and creativity, people are at the heart of the D-BOX experience. D-BOX, a Quebec-based (Canada) SME with a global presence, is recognized as a leader in motion technology. We work every day to create immersive experiences with unprecedented realism. If you're motivated by challenges and collaborative work, then D-BOX has a place for you!
As a Technical Writer, you will be responsible for all technical documentation for D-BOX software and hardware products, working in a collaborative and dynamic environment. You will work closely with the product management, engineering and technical support teams to provide our users with the documentation they need to make the most of D-BOX's various products.
Your mission
- Write, update and revise technical documents (e.g. user guides, installation guides, data sheets)
- Write, update and revise support articles (internal and external)
- Write release notes announcing changes to our software and contribute to the coordination, publication and communication of release notes
- Collaborate with the product management, technical support and Engineering teams to gather the information needed to produce new documents and improve existing documentation
- Collaborate with the engineering team to write the texts used in the various user interfaces
- Produce explanatory video content to complement written documentation, including tutorials and product demonstrations
- Implement a formal technical document management structure that will ensure information gathering, distribution to customers and continuous updating
- Use AI tools to improve the efficiency, consistency and quality of technical writing.
Your DNA
- University degree in technical writing, communications, English, engineering, or a technical field
- 5 years' experience in a technical writing and/or technical training role
- Knowledge of documentation best practices and methodologies
- Excellent writing, editing and communication skills in English (all documentation is in English)
- Ability to organize and structure information
- Experience in creating explanatory video content (tutorials, demonstrations)
- Familiarity with AI tools applied to technical writing and documentation enhancement
- Ability to work both collaboratively and independently
- Curious and have the ability to learn new technologies quickly while explaining them clearly.
Perks
- An energetic team that entertains the planet;
- Opportunity to innovate, grow and have a significant impact;
- A flexible work schedule with teleworking possibility;
- A complete insurance plan (with telemedine services);
- Personal days;
- Bonus program;
- An annual credit for sports;
- A salary commensurate with your talent;
- And much more!
D-BOX is committed to making our team a better reflection of society and values diversity of all forms. We encourage applications from women, from those who identify as Indigenous, as a Person of Colour, as a member of the LGBTQ2S+ community, as a person with a disability and from other cultural, racial or ethnic minorities.
TECHNICAL WRITER